Shipping policy
Shipping & Delivery Policy
Last Updated: 24th June 2025
At Vann Aromas, we are dedicated to delivering your favorite fragrances with love, care, and efficiency. We offer free shipping on orders above Rs.999 across India.
1. Shipping Coverage
We currently ship all orders pan-India. For bulk or international orders, feel free to contact us at contact@vannaromas.com.
2. Order Processing
- All orders are processed within 1-2 business days (excluding Sundays and public holidays).
- Once dispatched, you will receive an email and SMS with your tracking ID and courier details.
3. Estimated Delivery Time
- Metro Cities: 2-5 business days
- Tier 2 & 3 Cities: 4-7 business days
- Remote Areas: 5-10 business days
*Delivery times may vary slightly during holidays, peak sales, or due to unforeseen courier issues.*
4. Shipping Charges
- Orders above Rs.999: FREE SHIPPING
- Orders below Rs.999: Flat Rs.100 shipping charge
5. Order Tracking
Your order will be shipped via Shiprocket's courier partners. You'll receive a tracking link through email/SMS. You can also track your package directly at: https://tracking.shiprocket.in
6. Delivery Support
Received a damaged, incomplete, or undelivered order? Please reach out within 48 hours of delivery with your order ID and supporting details.
Email: contact@vannaromas.com
WhatsApp: +91-8076192584
7. Address Changes
Need to update your shipping address? Contact us within 12 hours of placing your order at contact@vannaromas.com. Address changes post-dispatch are not guaranteed.
8. Delivery Partners
We work with trusted shipping partners through Shiprocket, including:
Delhivery, Bluedart, XpressBees, DTDC, and others based on your location.
9. Delivery Delays
While we do our best to deliver on time, delays may happen due to weather, local restrictions, or courier issues. We'll keep you informed and ensure complete support.
For any other assistance or queries, we're just an email away at contact@vannaromas.com.
Thank you for choosing "Vann Aromas - Essence of Purity"
